Shipping&Delivery

Preorder Processing Time: Please note that preorder items require approximately 10 business days to be processed before they are ready for shipment. During this time, our team is working diligently to ensure that your product is of the highest quality and meets our standards.

International Tracked Shipping: Once your preorder item is ready, it will be shipped using our international tracked shipping service. This allows you to monitor the journey of your package and ensures a secure and reliable delivery process. The estimated shipping time for international orders is approximately 7 business days.

Total Estimated Time: Considering the processing time and international shipping, the total estimated time for the delivery of your preorder item is around 17 business days. Please keep in mind that actual delivery times may vary depending on your location and any unforeseen circumstances.

Order Tracking: As soon as your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the real-time progress of your shipment on our website or the carrier's tracking portal.

Questions or Concerns: If you have any questions or concerns about your preorder, shipping, or any other matter, please don't hesitate to reach out to our customer service team at info@cieloparadiso.com. We are here to assist you and ensure your shopping experience with us is smooth and enjoyable.